Privacy Policy

We only collect information that is necessary to respond to your request. When you call us, that typically means your name, the phone number you are calling from, your general location or service address area, and a description of the telecom assistance you are looking for.

If you email us, we collect the contact details and message content you choose to send.

We do not ask for, and you should never provide, passwords for any carrier or online account, credit card or banking credentials, security question answers, one-time authentication codes, or government identification numbers. This website contains no login area, no account portal and no payment portal.

We use the information you provide to discuss available telecom options, respond to your questions, follow up about your request where you have asked us to, and keep basic records of the assistance we provided.

This website may use analytics and advertising measurement tools, including Google Analytics, Google Tag Manager and Google Ads conversion tracking. These tools may record non-identifying usage information such as pages viewed, device type, approximate region and whether a call button was clicked. You can control cookies through your browser settings.

We do not sell your personal information. We may share limited information with a service provider or telecom carrier only where it is necessary to carry out the assistance you have specifically asked us to provide, or where we are required to do so by law.

We keep records only as long as reasonably necessary for the purpose described above and then dispose of them. We use commercially reasonable measures to protect the information in our care. No method of transmission or storage can be guaranteed to be perfectly secure, and we make no certification claims that have not been independently verified.

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. You may also ask us not to contact you again. Contact us using the details below and we will respond within a reasonable time.

Billca Telecom Services is not Bell Canada and is not affiliated with, endorsed by, sponsored by, or officially representing Bell Canada. Third-party brand names are used only to describe the telecom services a customer may be looking for.

Billca Telecom Services
[Street Address], [City], [Province], Canada
Phone: +1-888-678-0181
Email: [privacy@example.com]